Terms & Conditions
Last updated: 14.05.2026
Welcome to The Sound Tailors. (“we”, “us”, “our”).
By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions.
Our Services
We provide personalised and custom-made products, including but not limited to:
- Custom songs
- Personalised media
- Digital products
- Custom artwork
- Bespoke physical merchandise
All products are created to customer specifications.
Orders
By placing an order, you confirm that:
- All information provided is accurate
- You have permission to use any uploaded content
- You are authorised to use the payment method provided
We reserve the right to refuse or cancel any order at our discretion.
Production & Delivery
Estimated delivery times are provided as guidance only and are not guaranteed.
Delays may occur due to:
- Production workload
- Customer revision requests
- Technical issues
- Shipping provider delays
Refunds & Returns
As our products are personalised and custom-made, refunds and returns are generally not accepted once production has begun.
Please refer to our Refund & Returns Policy for full details.
Intellectual Property
All website content, music, artwork, branding, and materials remain the property of The Sound Tailors. unless otherwise agreed in writing.
Customers may not reproduce, resell, distribute, or commercially exploit our content without permission.
Customer Content
By uploading photos, audio, text, or other content, you confirm:
- You own the rights to the content, or
- You have permission to use it
You grant us permission to use submitted materials solely for fulfilling your order.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
- Indirect or consequential losses
- Loss of profits
- Delays outside our control
- Third-party service failures
Nothing in these Terms excludes statutory consumer rights.
Website Disclaimer
All products sold by The Sound Tailors. are intended for personal use unless otherwise agreed in writing.
Due to the personalised nature of our products:
- minor variations may occur,
- colours and printed finishes may differ slightly from on-screen previews,
- and delivery times are estimates only.
We reserve the right to refuse any order containing:
- offensive content,
- illegal material,
- copyrighted material submitted without permission,
- or abusive requests.
Customer Usage Rights
Upon delivery, customers receive a personal-use licence for the purchased song or media.
Customers may:
- share the song privately,
- post on personal social media,
- and use it for non-commercial purposes.
Customers may not:
- resell the content,
- claim authorship,
- commercially distribute the work,
- or upload to streaming platforms for monetisation without written permission.
All intellectual property rights remain with [Your Company Name] unless explicitly transferred in writing.
AI Content Disclosure
Some products or elements of products created by The Sound Tailors may involve the use of artificial intelligence-assisted tools during the creative or production process.
All final products are reviewed, edited, and curated by human creators before delivery.
Upload Consent Wording
By uploading files, images, audio, or text, you confirm that you own the content or have permission to use it for the creation of your personalised product.
Checkout Consent Checkboxes
Refund Policy
I understand this is a personalised custom-made product and is non-refundable once production has begun.
Uploaded Content Rights
I confirm I own or have permission to use all uploaded content.
Terms Agreement
I agree to the Terms & Conditions and Privacy Policy.
Revisions Policy
Each order includes 1 reasonable revision requests unless otherwise stated.
Additional revisions or major creative changes may incur extra charges.
Changes to These Terms
We reserve the right to update these Terms at any time.
Contact
The Sound Tailors
Email: info@thesoundtailors.com
Website: thesoundtailors.com
